Effective communication is an essential business skill. This course will enable you to be more an effective communicator, by learning to plan, structure your message and deal with a variety of colleagues.
By the end of this workshop participants will have:
An understanding of how relationships affect the way in which they communicate and vice versa
Tools to deliver their messages to maximise the chances of being heard
Developed ways to communicate purposefully
Increased self-awareness of what they do that works and doesn’t work when​ they are communicating with others
Tools to structure communication in a brain-friendly way
Learned what makes emails more effective
An understanding of different communication styles and how to appeal to them
Strategies to communicate effectively with tricky people
Work through various practical scenarios to give you the opportunity to practise your new communication skills.