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Overcoming uncertainty when starting a new role during the pandemic

Hannah Brown, Rewards Training • 23 March 2021

If you are about to start a new job in the coming months, you may be wondering what’s in store for you. There is no doubt the on-going pandemic has transformed the way many companies are operating and it can be daunting to know what to expect when starting a new job remotely.


Here’s a few tips to help you settle in with your new virtual team.

1. Remember, it won't as bumpy as you may think


Starting with a new employer during a global pandemic has it challenges but there’s many positives too. Firstly, working from home means you are guaranteed to find the office on the first day - hooray! Online platforms such as Microsoft Teams and Zoom allow for real time, face to face collaboration, meaning most inductions can be successfully carried out online. Take advantage of these platforms and make a conscious effort to book in time with your co-workers, to e-meet and establish relationships early on. For colleagues who you will be working with regularly, discuss their preferred channels to communicate and embrace these new ways of working and collaboration.

2. Flexibility and understanding is key


During this time, companies have had to learn to become flexible and understanding to the new ways of working. Whether it’s your dog barking in the background, wi-fi issues or adapting to a completely new delivery of a service, both colleagues and clients are likely to be understanding. Whilst it's important to remain professional while working from home, remember there’s one thing we all have in common - we have all been adapting to these new challenges. Therefore, be kind to yourself and realise everyone understands there has to be a degree of flexibility. You can manage client expectations by making an effort to communicate new ways of working and keeping an open flow of communication. This will help to ensure they are well informed and know how to reach you.

3. Your well-being and personal development is a priority


Just because you are not in an office environment, it doesn’t mean your well-being as an employee is any less important. When starting a role, key areas to consider are;

  • Outline expectations of your job role and ensure you have the tools to do your job effectively. If you feel there is equipment or resources that you don’t have access to at home but may need, make sure to voice this to your employer early on.
  • Within the first few weeks of your role take the time to consider if there is any additional training or support required that will help you to develop in your new role?
  • Ensure you make a conscious effort to communicate to your line manager and colleagues. Regular check-ins will allow you to air any concerns and gage your progress, so you feel on track.

4. Enjoy the experience and trust that the future is looking bright


The fact you have been successful in securing a new role during such unprecedented times is a real positive. Enjoy your new role and take advantage of being the ‘new person’ taking time to ask questions and immerse yourself in the business. For many, working from home has been a positive change and improved efficiency. What’s more, it’s clear to see that businesses, regardless of industry, are now looking ahead. Many are looking to hire again, committed to investing in their employees and are optimistic about the future.

Training to support you in your new role


Rewards Training have a range of training opportunities that can help support you in your new role.

From work-based qualifications such as apprenticeships to management qualifications to soft skills training.


Get in touch to find out more or click here.

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